An International HR Consultancy for Moldova - Areas of Support

My previous reports outlined some of the areas of concern I had in my mind about the possibility of launching an HR Consultancy for Moldova. There are barriers, of course, but they're not

insurmountable and with a good following wind and a professional approach there is a potential for a business.

Language barriers need not be a problem. Businesses prepared to establish a link with an international HR professional are around and willing to take that chance. 

A lot of this is on the back of Moldova looking West and not relying on intervention or support from Russia. Indeed, the economy and politicians and business people all point to integration with Europe and financial support from Europe as being an important strategy in developing Moldova into a sustainable economy, growing and vibrant.

So what do the businesses want in terms of HR support? The Top Areas were as follows:

Recruitment and Selection

Training and Development

Coaching and Mentoring

Performance Management

Reward and Recognition

Succession Planning and Talent Management

Employee Engagement

For the full report "An International HR Consultancy for Moldova" and a commentary contact me at iain@iwhrconsulting.co.uk.

If you would be interested in utilising an International HR Consultant contact me at iain@iwhrconsulting.co.uk. 

(c) Iain Williamson 2015

Would you use an International HR Consultancy?

Thanks for reading the recent blogs on the potential for an International HR Consultancy for Moldova. From the previous publications you'll have seen that speaking only English is not necessarily a barrier to establishing a business in the country; indeed, English ranked alongside Russian and Romanian as business languages.

So far so good. But that's not the question. Clearly, as in all countries, the question comes down to a simple statement. Would your business use an International HR Consultant? If you don't ask, you'll never know!!!

The answer was quite conclusively Yes with 59% in the affirmative. Is that enough on which to make a decision?

If the Conservative Party can plough ahead with its vision for the next five years for the United Kingdom with only 36.9% of the popular vote then a 59% result is surely a landslide vote for a go-ahead decision for an International HR Consultancy.

Even with the 59% result, there still has to be a modicum of reticence. On the other hand, it means 41% of the community would not use an International Human Resources Consultancy. Or is this just the usual British way of reacting to avoid a big disappointment. snatching defeat from the jaws of victory?

Maybe the real decision point can only lie in what the customer wants? A-ha!!! That's it, there lies the solution and in the next instalment I will tell you what the survey responses said would be most needed.
If you wish to contact me, then please leave a comment on here or alternatively send me an email to iain@iwhrconsulting.co.uk

Thanks for reading and as always please visit one or other or both of my websites.

www.iwhrconsulting.co.uk                             

www.abespokecv.co.uk

Alternatively view my LinkedIN profile

https://uk.linkedin.com/in/iainwilliamsonfcipd

(c) Iain Williamson 2015

A Language Barrier to Business - Добрый день Good afternoon

Despite enjoying the marvels of the Scottish education system (many moons ago now!!!), I am still very much like the rest of the population of the United Kingdom where we expect the rest of the world to understand and speak English. Yes I can speak and understand French and can read Italian but that's about it.

When I visit Moldova, I am in a bubble of non-comprehension. I don't speak any Russian, apart from a few words - and certainly not joined up in a sentence that makes any sense to anybody. As for Romanian, well I don't speak or understand that either. The only plus point is that Romanian is written in the Latin alphabet and I can guess what a lot of the words mean when I see them written down. As for Russian!!!!! Помоги мне

I am so glad and delighted that my wife speaks fluent Russian - a Godsend.

So when thinking about the potential of operating a business in a country where you don't speak the language there is an immediate hurdle to overcome. So an important part of my survey was to try to understand how big of a hurdle is that and is it surmountable.

The conclusion surprised me very much. The result to the question "What languages are used in your business?" was:-

1. Russian 29%
2. Romanian 29%
3. English 28%
4. Moldovan 12%
5. Other 2%

So there you have it, the news is that English would be used. The challenge, and unanswered piece, is how prevalent is the use of English. Is it used at all levels of organisations?

Certainly the people I spoke to had an excellent command of the english language. Admittedly these were senior professionals in their business but they didn't see that my lack of speaking another language as a problem. Indeed, the Moldovan push and move towards the European Community enhances the need for involvement of professionals from other countries. Moldova certainly has a bright future - it just needs that support to get there.

In my next posting, I will give you another section of the survey and my interpretation of what it said.

If you wish to contact me, then please leave a comment on here or alternatively send me an email to iain@iwhrconsulting.co.uk

Thanks for reading and as always please visit one or other or both of my websites.

www.iwhrconsulting.co.uk

www.abespokecv.co.uk

Alternatively view my LinkedIN profile

https://uk.linkedin.com/in/iainwilliamsonfcipd

(c) Iain Williamson 2015

Real Option or Cloud Cuckoo land? An International HR Consultancy for Moldova?

It's been quite a while since my last post because I've been rather busy but that's no excuse really. I hope you haven't missed me too much and your anticipation of reading Iain's words of wisdom has not waned.

A lot has been happening and my work has kept me away from spouting forth. Plus, of course, I have had to try and keep my golf handicap to a certain level - without much success I should say, but that's a story for another day and time.

Over the past few months I have been steadily building connections, via LinkedIn, with lots of people in Moldova across a multitude of business sectors with a view to testing the water to see if there was an appetite for using an international HR Consultant within their business.

I sent a comprehensive Survey to them to gather responses and the next step was to meet a few selected participants when I was in Chisinau (capital of Moldova) and see if there was really any opportunities. Remember I speak English only and not Romanian or Russian, the predominant languages in the country. My knowledge of Russian is extremely limited, to the extent that you'd probably agree it is non-existent. And my Romanian is even less - but at least Romanian is written in the Latin alphabet so I can get the gist of what is written but don't speak it.

Over the next few posts, I'm going to give you the results so keep reading as all will be revealed. If you want an advance copy of the Executive Summary and the results then contact me on EMAIL .

In closing, I'd like to remind you of how to contact me:-

Web sites:-

www.iwhrconsulting.co.uk   iain@iwhrconsulting.co.uk

www.abespokecv.co.uk

Twitter

@iwhrconsult

@abespokecv

(c) iain williamson 2015

Online Job Search Security

It's coming towards the end of 2014 and already thoughts turn towards the Christmas and New Year holidays. For some it's also the time for a new role and serious job hunting gets underway. Not many of us are Premier League managers who will probably be well compensated for losing their job but even they need a CV to help them source their next challenge. 

Job seeking is difficult at the best of times and is a very competitive business. Just ask any job seeker how many jobs they have applied for without even getting a sniff of an interview. The importance of a current, powerful and selling CV, full of your achievements and contributions to previous employers success, cannot be underestimated. But be careful with your CV and its contents. 

It's a necessary evil that you need to spread your CV as widely as possible and get it into the in-boxes of recruiters and executives. You can control where it is seen to an extent because you have placed it there; namely, with trusted recruiters or on recruitment websites that ask your permission for it to be there and also ask you what information you want to be available for viewing by external persons. 

Very often the website will ask you if you want your CV to be searchable. That means that people (sometimes) pay the website to search for jobhunters. The vast majority of these will be perfectly legitimate individuals but some will not be. 

The message then is threefold:- 

1. Minimise the amount of personal information you have on the CV. Consider just having your name, mobile number and your email address. When somebody accesses your information and makes contact you can then check their authenticity before you give any more information away - such as home address, current salary, date of birth, etc. 

In fact minimise your information on all platforms (LinkedIn, Twitter, Facebook, etc.) but give enough detail that people can find you and get to you

2. Always ask them to send you an email before you get into any discussions of any description. This way you can search for them on Linked In or Google and do some due diligence on their authenticity before you exchange any further information. 

I know this because only today, exactly this happened to me. I sensed something wrong with the approach via Linked In from somebody who was not a connection. There were spelling mistakes in the online profile and then doing a search for the recruitment business could not find it!!! 

3. Never give out Bank Account details and NEVER, NEVER pay for this until you are absolutely sure the website and/or recruiter is genuine. 

Your online presence is a necessity in today's digitised world so manage it as securely as possible. Stay safe and stay secure. And find that job soon - working with people you trust and have built a relationship with always works in the end.

If you need help or support in your job search contact me at www.abespokecv.co.uk or email sales@abespokecv.co.uk. I promise all contact is in strict confidence and I never send or share your contact details with any other individual or business. 

IAIN WILLIAMSON (C) 7.12.14

How do you learn to ski jump? Or how do you learn to job search?

I was sitting watching TV tonight, relaxing after a hard day at the office and waiting for my dinner to be brought to me, when is struck me.

How do you learn to ski jump? Who first thought of sliding down a 120 - 130 foot hill and land some 476 feet away still (hopefully) intact? And how do you practice?

Fortunately job hunting is much easier and less dangerous. Albeit it can be just as nerve racking with a much softer landing normally.

These guys that do the ski-jump plan meticulously for the few seconds that they skid down the slope and throw themselves into the air. Their tools are the best. They have to be ready for the unexpected. There might be a gust of wind. The skis might go wider than anticipated. Landing might not go as predicted (think of the last time you were in a plane and think of how you felt when the wheels touch ground).

Your job search has to follow the same rigorous criteria. Plan, plan and plan again in all the areas of your job search and be meticulous. It's spring time so revisit your CV. Does it really showcase you? Have you added your latest achievements? Have you included as much relevant information in there that will get you an interview? 

And the simple things - make sure your CV has the correct and up to date contact details. The other week I was trying to contact somebody and they had an old mobile on their CV. Not surprising they never got any invites to interview!!!

You need to give yourself your best CV so that you can get interviews. Check out www.abespokecv.co.uk for detail on how we can help.

Of course, when you are job seeking you need to use the widest possible search activity. Don't restrict yourself to one job board, or one contact, or the local press. And use Linked In to do your company research.

Got the interview in the bag? Prepare what your answers will be to the main questions that will be fired at you. Why have you applied for this role? What do you know about the company? Give real life examples of your competences against the job description. One tip is to use evidence from your most recent role(s) and not from ten years ago!!! Think about what you bring to the company what they need - the fact that you are at interview suggests they believe you might be able to do the job. You need to convince them!!!

And ask relevant questions of your interviewer. You also need to be convinced that this company is where you want to develop your career. It's never an easy decision to leave a job so you have to be sure that the new organisation is the right move.

So like the Ski Jumper, your final destination can be successfully achieved. It can be a tortuous journey to a new job but by planning and dedication you can get there. Good luck and call www.abespokecv.co.uk if you need help, support or advice. Get your Gold Medal - your new job today.

(C) Iain Williamson 2014

Pleasure or Pain

It has been such a long while since I wrote a Blog for you but my pen is back!!! This is a different blog as a one off experience for you all and I promise to return to HR and business topics soon. I have been on holiday for the last couple of weeks and wanted to give you the highlights and/or lowlights of my time away. This will be an unputdownable, laugh-out-loud blog for you. I dare you not to comment and say it never happens like this. All of what you are about to read is true. Of course it is my version and maybe others might interpret it differently - the decision is yours.

The purpose of the blog is my travelogue over the last couple of weeks and you have to decide Pleasure or Pain. 

1. Pleasure or Pain

My journey started at 0330 one morning just before Christmas, as i left the house to travel to Manchester Airport. A minor miracle happened. I travelled all the way there - M62, M6 and M56 - without any other vehicle passing me and I did not break any speed limits. Honest!!! There was hardly a car, van or lorry on the motorway and certainly no police cars. So Yippee, since it meant a good start to the trip.

All of this meant that I would be under starters orders for the G-trail at extra early time. What? You don't have G-trail? It is the ritual of having at least 2 pints of Guinness before embarking on any plane. Magnificent way to start the day. The only problem is that you never know when the next Guinness might be. So it inevitably brings pain, wondering when  the next might come, and there's normally somebody asking me when I will stop drinking.

All flights on time but not much time between transfer so it is not a major surprise that my suitcase failed to appear on the carousel. Problem Number One. I don't speak a word of Moldovan, Romanian and barely any Russian - other than Da and Piva. (Yes and beer).

So i just followed the queue. Actually it wasn't a queue at all but more like a scrum down at Twickenham or Murrayfield. And in true fashion, when i eventually got to the front of the queue, actually because i was the last one there all i did was point to a coloured piece of paper illustrating my lost suitcase and then go to the next queue!!! A queue of one now, obviously, to tell them where to send my suitcase when it arrived!!!!

You decide - Pleasure or Pain?

2. Pleasure or Pain

I have previously blogged on this topic but want to reiterate to you how good Moldovan wine is. There are probably very few of you who have drunk it unless you've been to the area or been to Russia. The bad news for Moldova, already the poorest economy in Europe, is that even Russia has decided not to buy its wine. But for me and my wife give us Purcari, or Cricova or Vartely or Milestii Mici any day of the week or even weekend. Indeed, I will go so far as to say that I might even give up drinking Guinness. Well, ahem, maybe not.You know how it is.

I will forever champion their wine making and this is not due to any overindulgence apart from drinking every day!!!! No more than you are obliged to do with fine food and company I assure you.

On the other hand let me turn to the customer experience apparently known as breakfast in most parts of the world. And before you ask - no wine was involved in this report!!!

It is true to say that the hotel was not busy despite it being amongst the best around - in the old days the elite from Moscow used it as their hotel of choice when in town. On three days we had a full choice of breakfast options but on the other days.........  I hated cheese before. Most days we had a choice of cheese, the like of which Jerry, of Tom and Jerry fame, used to eat with all those holes in it, plus others too many for even my wife to eat. In fact she didn't like most of the offerings either. 

The there was the choice of salami or salami or salami. No bacon for me then. I lived on fried eggs and omelette's.

As for the waiters and waitresses. I think they had been to the Basil Fawlty school of serving food. Whenever we entered the dining room area, they disappeared Red Arrow like to all corners of the room or into the kitchen; i.e, as far away as possible.It was almost like this was the training because they did not speak English.  

On day two, we changed our tack, and decided to use the pincer movement on them. Firstly, I complained in English, which they did not understand apart from me wanting to speak to the manager. Then when the manager arrived, I complained in English and my wife pounced in Russian!!! Would it work for the following day?What do you think? Should I start to write a Lesson Plan for them? It would look good on My CV.

Yes - you guessed correctly. Our concern for their inability to serve breakfast proved fruitless. For all of the following days, they still flew in unison to all corners of the building. In fact, I am sure one of them did no serving of any description all the time we were there. 

One day, Subbuteo 1970 World Cup like, I positioned us at a table where I could monitor all their moves (or rather lack of moves), and i was able to see that they did sod all but the coup d'etat in this was that I could also now see that the Reception area spent most of its time on the internet. The Alan's, Hansen and Shearer, would have a great time describing that master goal movement by me.

By the end of the holiday, we were getting the eggs brought to us without even ordering.. Sometimes bread might appear. Sometimes even more cheese with the odd appearance by peppers. One day we even saw milk!!!  I will start crying if you ask me to describe what happened on our last day - so don't ask.

You decide - pleasure or pain?

3. Pleasure or Pain

One of the pleasures of going abroad is to enjoy the different cultures and languages. Normally I can understand, either reading or hearing, something about what is being said in most languages but for Moldovan and Russian I don't have a clue!!! Fortunately there's always the BBC to rely on wherever you are in the world. But there's only so many times I can put up with hearing the same news about somewhere in the world. I can now pass myself off as an expert in the South Sudan emergencies and the politics of Turkey and Egypt.

I didn't spend all my time watching TV but Moldovans definitely like the music of their country (I don't!!!) and the Russians like a good discussion or a piece of nostalgia television. When it came to the celebrations for New Year, things were a little overshadowed by the occurrences in Volgograd, but there were excellent fireworks in the main square along with music. We even saw a very young Rod Stewart interviewed in English with subtitles and he never mentioned Celtic or Scotland. Back to the TV, I longed for the warm noise of Kenneth McKellar, Moira Anderson,Andy Stewart or even my dad singing "I Belong to Glasgow". I would have loved to hear the Rev I M Jolly. So click on this for your delight.

You decide - Pleasure or Pain?

4. Pleasure or Pain

And now it's time to go back to work. I wonder what the M62, M6, A50 and A38 will be like.

I'll tell you about that some other time!!!

PS. I still don't know where my suitcase is - somewhere in Europe I guess, but certainly not home.

5. Pleasure or Pain

I hope this was a pleasure for you to read. Share as wide as you want. I'm going to write an HR or Business related blog at least once a month for you. So keep tuned for the latest updates.

All the best for 2014 to all my readers.

(C) Iain Williamson 2014